Reports about NHS Boards

As part of a Better Together Scotland’s Patient Experience Programme, the Scottish Government commissioned an independent research organisation, Patient Perspective, to interview Chief Executives and patient involvement leads across NHS Scotland.

The purpose of this work was to find out about:

• NHS Boards’ current patient experience activities
• interviewees’ experiences of assessing patient experience and of acting on the findings
• their opinions about different types of patient experience tools
• their attitudes towards measuring patients’ experiences
• their expectations of the Scottish Patient Experience Programme.
  

As part of a wider patient experience research programme, interviewees were also asked about their beliefs about patients’ priorities.

Download a summary of this research

Download this research